Installation and warranty

Return Policy

If you are unhappy with your purchase, we accept returns within 30 days of ship date that meet the following criteria;

if item was received damaged from shipping, please take pictures of box and damage incurred, and contact us, immediately.
If you decided it wasn't what you ordered and wish to return it uninstalled or modified in any way.
You received the incorrect product.
to return, contact us with reason for return, we will process shipping and email you appropriate shipping label for return.
No returns on international orders
email customer-service@glow-tube.com to set up your return.